KNOWLEDGE LIBRARY

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19 guides and 3 worked cases, organized into six connected domains.

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22 learning resources

Guide · Beginner · 3 min read

AI foundations

Build a practical mental model of models, prompts, context, and uncertainty.

You will: Explain the difference between generating a useful answer and establishing that it is true.

AI Foundations
Guide · Beginner → Practitioner · 3 min read

Verify AI outputs

Trace claims to evidence and distinguish a real citation from actual support.

You will: Build a small evidence record and decide whether a claim is supported, limited, or unresolved.

Prompting & Practical AI
Guide · Practitioner · 3 min read

Reliable AI workflows

Define inputs, decision points, human review, and recovery before adding autonomy.

You will: Sketch a bounded workflow with visible checks and an explicit response to failure.

AI Systems & Architecture
Guide · Expert · 3 min read

Evaluation & risk

Turn “looks good” into explicit criteria, representative cases, and release decisions.

You will: Create a small evaluation plan that exposes failures and supports a clear release decision.

Evaluation, Security & Governance
Guide · Beginner · 2 min read

Better prompts

Turn vague requests into clear instructions, useful context, and checkable results.

You will: Write a reusable prompt and compare its results against a small checklist.

Prompting & Practical AI
Guide · Practitioner · 2 min read

RAG explained

Understand retrieval-augmented generation and identify whether retrieval or the answer failed.

You will: Explain a RAG pipeline and diagnose a missing, outdated, or unsupported answer.

AI Systems & Architecture
Guide · Expert · 2 min read

AI agents & permissions

Separate reasoning, tool use, and authority when designing an AI agent.

You will: Define allowed actions, approval points, and stop conditions for a bounded agent.

AI Systems & Architecture
Guide · Practitioner · 2 min read

AI data privacy

Reduce unnecessary data exposure and ask better questions about AI services and connected tools.

You will: Prepare a minimal task input and map where sensitive information could travel.

Evaluation, Security & Governance
Guide · Expert · 3 min read

Build an AI evaluation

Build a small evaluation set, define observable checks, and compare changes without hiding critical failures.

You will: Create an evaluation record with cases, expected behavior, separate scores, and a justified release decision.

Evaluation, Security & Governance
Guide · Practitioner · 3 min read

Diagnose RAG failures

Trace a wrong RAG answer through source availability, retrieval, context, and generation before choosing a repair.

You will: Produce a failure diagnosis supported by a source passage, retrieved results, and a targeted retest.

AI Systems & Architecture
Guide · Practitioner · 3 min read

Design meaningful human review

Define what reviewers inspect, what they can stop, and how errors reach a named owner.

You will: Write a review protocol with evidence, decision rights, escalation rules, and a tested fallback.

Evaluation, Security & Governance
Guide · Beginner · 3 min read

Choose an AI use case

Compare AI assistance, fixed rules, and a manual process before committing to a pilot.

You will: Write a one-page use-case brief with a baseline, boundaries, evidence requirements, and a clear next decision.

AI Strategy & Implementation
Guide · Practitioner · 3 min read

Measure workflow value

Compare total effort, accepted output, quality, and ongoing overhead using a transparent pilot record.

You will: Calculate a fictional workflow comparison and explain which benefits are measured, assumed, or still unknown.

AI Strategy & Implementation
Guide · Expert · 3 min read

Respond to AI incidents

Design an operational response for incorrect outputs, unintended actions, and failures discovered after release.

You will: Prepare an incident runbook with containment, evidence, ownership, recovery, and restart checks.

Evaluation, Security & Governance
Guide · Beginner · 3 min read

Confidence & uncertainty

Separate fluent language, stated confidence, and verified support when deciding whether to use an AI answer.

You will: Label a claim as supported, unresolved, or contradicted and choose the next verification step.

AI Foundations
Guide · Practitioner · 3 min read

Prompting, RAG & fine-tuning

Distinguish task instructions, retrieved evidence, and trained behavior before adding complexity to an AI system.

You will: Diagnose a failure and justify whether to improve the prompt, evidence pipeline, training data, or ordinary application controls.

AI Systems & Architecture
Guide · Expert · 3 min read

Compare AI models fairly

Compare candidates on matched tasks, repeated trials, review effort, and critical constraints rather than a single showcase answer.

You will: Write a model comparison memo with a controlled test, task-level results, trade-offs, and a bounded recommendation.

AI Systems & Architecture
Guide · Beginner · 3 min read

Training & inference

Separate training, inference, and retrieval, then see why familiar examples are not enough to prove useful learning.

You will: Explain which part of an AI system changes during training and design a small test with unseen examples.

AI Foundations
Guide · Practitioner · 3 min read

Verify multimodal inputs

Check image and document interpretations by separating visible evidence, extracted text, and conclusions.

You will: Build a verification record for a chart or document image without turning unclear pixels into confident facts.

Advanced & Emerging AI
Case study · Beginner · 4 min read

The convincing brief with unsupported claims

Audit an AI-assisted briefing, separate citation identity from claim support, and produce a defensible revision.

You will: A corrected brief and a claim-by-claim evidence record.

Prompting & Practical AI
Case study · Practitioner · 3 min read

The automation that moved the bottleneck

Follow a support-drafting pilot through misleading time savings, a failed handoff, and a bounded redesign.

You will: A workflow playbook with a baseline, approval rules, and recovery behavior.

AI Strategy & Implementation
Case study · Expert · 4 min read

The agent that passed the wrong test

Inspect an apparently strong evaluation, uncover a critical permission failure, and write a defensible release memo.

You will: A release memo that separates average performance from critical control failures.

Evaluation, Security & Governance